Charlotte Land Use: Stay-At-Home Procedures

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Charlotte City staff will continue to conduct plan review, permitting and field inspections as allowed by the stay-at-home order. The City is committed to maintaining City land development and rezoning services while ensuring safety and well-being of staff and customers.

Please read the following for more information regarding land development and rezoning processes:

• Staff will be reviewing plans and answering questions remotely. Customers are asked to reach out to staff primarily by email. If a call is needed, customers can use these numbers:
• Planning, Design, & Development Department: (704) 336-2205
• CLT Development Center: (704) 336-6692
• All meetings will be conducted virtually
• CLT Development Center staff and rezoning teams are currently teleworking
• Inspection teams will continue to be in the field fulfilling their responsibilities
• City and County Inspectors are continuing to practice physical distancing on job sites. In areas where it is not possible to maintain 6 feet of distance, the inspector may ask for the work area to be inspected to be cleared while he or she conducts the inspection.
• All Land Development Pre-Submittal and Urban Conceptual Meetings will now be held virtually. A site plan and agenda must be provided to staff before the customer’s scheduled meeting (minimum of two days). If customers choose to cancel their meeting, they are asked to let staff know as soon as possible. When possible, the city requests that customers host these virtual meetings.
• All Rezoning pre-submittals will be conducted through virtual conferencing
• Rezoning Plan Comment discussion meetings will be held virtually. Customers are asked to provide a brief agenda/list of discussion items two days in advance so staff can coordinate as appropriate.
• Plan review fees may be mailed, delivered by Courier or Federal Expressed/UPS to the Charlotte-Mecklenburg Government Center, 600 E. Fourth Street, Charlotte, NC 28202. For additional information regarding land development fees, please contact the CLT Development Center or the Planning, Design & Development Department. Staff will continue to review plans with the understanding that there may be delays in fee submittals. Plans will be submitted to gateway if the only outstanding requirement is fee payment. The expectation is that fees will be paid upon plan approval.
• City of Charlotte Land Development staff will be allowed to enter the Charlotte-Mecklenburg Government Center and Suttle Avenue to complete tasks that cannot be completed remotely
• Staff will sign mylars weekly on Tuesdays and Thursdays. Mylars will be mailed to Charlotte-Mecklenburg Government Center, Attn: CLT Development Center, 600 E. Fourth Street, Charlotte, NC 28202 and include a prepaid return address label.
• New surety postings, estimates, reductions and releases are being reviewed and processed


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B Holladay